Monday, April 12 | 1 - 4 pm
(half-day class)

A3) Healthy Communication and Forced Changes

Presented by Bill Gallagher, Founder, Trainer, and Instructor, TeamWorks

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Class Description:

It has been rightly said that, "A change imposed is a change opposed!" Even though the change of this past year couldn't be resisted, there are still healthy ways to adapt to and emerge from this forced transition in ways that have pressed us to be sharper and more efficient.

In this training we'll see the three types of employees that emerge from change and the preferred role we should fit into, as well as realistically embracing the awkwardness of change and moving past it, and keeping our healthy communication skills in-tact without falling prey to toxic forms of conversation at work.

The overall theme suggests: "10% of life at work is what happens to us, 90% of our workplace experience is how we react to what has happened to us."

Learning Objectives:

  • How to move towards adapting rather than being stuck in resistance to change.
  • Three ways we can prepare for change that stabilizes the workforce.
  • Developing healthier workplace communication skills through awkward times and situations.

Class Materials/Books to Reference: 

  • Paper and pencil for taking notes

Target Audience: 

  • Flexible for all employee positions or levels of management.

Level of Expertise:

  •  Advanced

About our Presenter:

Bill Gallagher has been counseling and professionally working with people since 1980. His emphasis in the workplace is to help develop both relational skills and professional standards among administration and staff. Bill formed TeamWorks in 2001 to help organizations achieve their goals for establishing high morale and client satisfaction. He has worked in multiple organizational settings and of recent has spent most of his time addressing workplace issues in health care and city government. In addition to conducting a variety of workshops and in-services on workplace issues, he mediates conflict among partnerships and staff relationships, speaks at conventions, facilitates management retreats, and offers personal consultation and counseling for staff.

His strengths are in public speaking, mediation, and understanding the complexities of relational dynamics in the workplace. Bill lives in Medford, Oregon, with his wife Jenny, and delights in participating in the lives of their five children and five granddaughters.

ICC Preferred Provider Program Continuing Education Credit (ICC PPP CEUs):

OBOA is an approved International Code Council (ICC) Preferred Provider. The Preferred Provider Program recognizes and promotes ICC-approved educational offerings as they relate to codes, standards and guidelines, as well as building construction materials, products and methods. ICC certificate holders may obtain ICC CEUs from Preferred Providers that can be applied toward the renewal requirements of ICC’s certification program. It is the intent of OBOA that all classes offered at institutes will be approved for the Preferred Provider Program.

ICC PPP Approved Course | 0.3 CEUs

An ICC CEU is a continuing education unit; each 10 clock hours of continuing education equals 1 CEU. Our typical one-day seminar has 6 hours of instruction, or 0.6 CEUs. Credit is awarded for a variety of activities wherein the objective is achieving relevant professional knowledge beyond that required for initial certification. Participation in all OBOA courses are approved for International Code Council (ICC) certification renewal continuing education credits as noted for each class. Please check with your appropriate jurisdiction and/or institution regarding your specific continuing education credit needs.

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