Tuesday, May 17 | 9 am - 4 pm | Holiday Inn Portland - Wilsonville
(six-hour, full-day class)

A3) Leadership IMPACT - Communication and Team Engagement

Presented by Tim Schneider, CEO, Aegis Learning, LLC

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Class Description:

The ability to communicate effectively and at the right frequency is the core of success in leadership, business and life. Those that are able to relay instructions, vision and more, can connect with others, enhance personal productivity and avoid unneeded conflicts.

This program will enhance the ability to listen, communicate clearly, manage communication tone, match communication style, and control non-verbal tone. Additionally, communication boundaries, frequency and the incredibly important skill of communication richness will be presented. Leadership IMPACT-Communications introduces participants to the powerful DiSC assessment as a highly accurate predictor of communication style and other key tendencies.

Unlock half of your influence with team members with this learning program. Team members that are engaged will have more loyalty, work harder, produce higher quality and deliver outstanding customer service. Leaders with engaged teams and healthy work cultures experience much greater results and have better levels of personal job satisfaction.

The return on investment for team member engagement is achieved by using the strategies of relationship building and depth, managing leadership tone and understanding team member motivating factors. Creating a healthy working culture and connecting team members to the purpose of the organization are provided as extra resources in this program.

Learning Outcomes:

  • Listening Skills
  • Clarity and tone
  • Communication Style Matching
  • Non-verbal signals
  • Communication boundaries
  • Frequency of communication
  • Communication richness
  • Team member relationships
  • Greeting team members
  • leadership attitude and approach
  • Lightening mood and improving spirit
  • Team member motivational factors
  • Team culture and morale
  • Achieving approachability and openness
  • Creating a healthy workplace

Class Materials/Books to Reference: 

  • None; Program guides will be distributed electronically

Target Audience: 

  • Building department and code enforcement supervisors, managers and building officials. All municipal team members in a supervisory or management role.

Level of Expertise:

  • Beginner, Intermediate and Advanced

About our Presenter:

Tim Schneider is the founder, president and lead facilitator for Aegis Learning.

His mission, in total alignment with Aegis Learning is “Committed to Your Success”.

Tim brings passion, heart and 30 years of successful experience to all leadership development projects, customer service initiatives and while building high performance teams. Tim is one of the most sought-after and in-demand speakers, training facilitators and individual development coaches in the United States.

Tim is the author of LeadWell-The Ten Competencies of Outstanding Leadership, Beyond Engagement, and A Heart for Leadership. These high impact books are about leading the right way and creating an organizational culture that is both healthy and successful. His works have been featured in many business and professional development publications and he is one of the most sought after speakers, trainers and coaches in the United States. Stylistically, Tim brings unparalleled commitment and enthusiasm to each engagement and works hard to make sure all participants not only learn but have fun along the way.

Personally, Tim makes his home in Las Vegas, Nevada with his wife Lynn, Zach, Nalah, and Tori the rescue kitties, and Sydney the Corgi. He is the father of two grown boys, continues a life-long love affair by playing men’s league baseball and enjoys any outdoor adventure.

ICC Preferred Provider Program Continuing Education Credit (ICC PPP CEUs):

OBOA is an approved International Code Council (ICC) Preferred Provider. The Preferred Provider Program recognizes and promotes ICC-approved educational offerings as they relate to codes, standards and guidelines, as well as building construction materials, products and methods. ICC certificate holders may obtain ICC CEUs from Preferred Providers that can be applied toward the renewal requirements of ICC’s certification program. It is the intent of OBOA that all classes offered at institutes will be approved for the Preferred Provider Program.

ICC PPP Pending Approval | 0.6 CEUs (must attend all six hours for credit)

An ICC CEU is a continuing education unit; each 10 clock hours of continuing education equals 1 CEU. Our typical one-day seminar has 6 hours of instruction, or 0.6 CEUs. Credit is awarded for a variety of activities wherein the objective is achieving relevant professional knowledge beyond that required for initial certification. Participation in all OBOA courses are approved for International Code Council (ICC) certification renewal continuing education credits as noted for each class. Please check with your appropriate jurisdiction and/or institution regarding your specific continuing education credit needs.

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